> For the complete documentation index, see [llms.txt](https://docs.usewire.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.usewire.xyz/accounts/faq.md).

# FAQ

## What does Wire cost?

There is no subscription. Wire earns a builder fee on Hyperliquid orders: **0.025% on perpetuals** and **0.1% on spot sells**. Hyperliquid does not charge builder fees on spot buys, so those carry none.

You approve a ceiling of **0.1%** once from your wallet, and Hyperliquid will not let Wire charge above it. Hyperliquid's own trading fees and Alpaca's options contract fees are set and collected by the venue. See [Fees](/trading/fees.md).

## What do I need to get started?

An account you already have: a wallet for Hyperliquid, an Alpaca account for US options. Wire does not open accounts for you — you can [open an Alpaca account](https://alpaca.markets/) directly with Alpaca.

Connect either venue or both. Neither depends on the other, and you can add the second whenever you want. See [What you need](/getting-started/getting-started.md).

## What can I trade?

Crypto and stock perpetual futures and spot markets on Hyperliquid, and US options through Alpaca. Binance, Bybit and OKX are on the way.

## How are my credentials protected?

Hyperliquid orders are signed in your browser by a session key that carries a fixed 7-day expiry and cannot move funds; you can revoke it at the protocol at any time. Alpaca options route through Wire's backend, so those API keys are encrypted and stored securely, and you can revoke them from Alpaca whenever you want. See [Security](/accounts/security.md).

## What happens to my positions if Wire goes down?

They are unaffected, because they were never held here. Your positions sit in your Hyperliquid and Alpaca accounts and can be managed directly at either venue. Wire is a terminal in front of your accounts, not a layer your money passes through.

## Why is my fee different from the headline rate?

Your Hyperliquid rate depends on your volume tier and discounts, and on the specific market — spot and perps differ, and HIP-3 markets cost more. The ticket always shows *your* number for the order in front of you.

## Do I pay a Wire fee when buying spot?

No. Hyperliquid collects builder fees only in the quote asset, so builder fees apply to spot sells only. The ticket says so explicitly.

## Does Wire impose position or leverage limits?

No. Beyond what the venue itself enforces, Wire adds no limits, caps or suitability gates of its own. See [Perpetuals](/trading/perpetuals.md#wire-does-not-impose-risk-controls).

## Can I use a paper Alpaca account?

Yes, and the setup screen warns you when a key looks like a paper key. Orders placed with paper keys are simulated and will not appear in your live account.

## How do I get help?

These docs cover how Wire works. For anything they do not, [support](https://support.usewire.xyz) opens a live chat with us — open whether or not you are signed in, and in the account menu inside the terminal. See [Support](/accounts/support.md).


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